Versand
- Processing Time:
Orders are typically processed within 1-3 business days from the date of purchase. Please note that processing times may vary during peak seasons and promotions.
- Shipping Methods:
We offer a range of shipping options to cater to your preferences and delivery needs.
Standard Shipping: Estimated delivery within 5-10 business days.
Expedited Shipping: Estimated delivery within 2-5 business days.
Overnight Shipping: Available for select locations with guaranteed next-business-day delivery.
- Shipping Rates:
Shipping rates are calculated based on the destination, weight, and shipping method selected during checkout. We may offer free shipping promotions from time to time, which will be clearly communicated on our website.
- Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
- International Shipping:
We currently offer international shipping to select countries. International shipping rates and delivery times vary based on the destination.
- Customs and Duties:
Please note that international orders may be subject to customs duties, taxes, and import fees. These charges are the recipient's responsibility and are not included in the order total or shipping cost.
- Address Accuracy:
It is essential to provide accurate and complete shipping information during checkout. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.
- Delivery Delays:
While we strive to meet our estimated delivery times, please understand that unforeseen circumstances such as weather conditions or carrier delays may affect delivery schedules.
- Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer service team. We will work with the carrier to resolve the issue and ensure a satisfactory outcome.
- Returns and Exchanges:
For information regarding returns and exchanges, please refer to our Returns Policy on our website.
Contact Information:
If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer service team at info@jerknwaisted.com or 331-218-2909.
Please note that this shipping policy is subject to change without prior notice. We recommend reviewing our shipping policy before making a purchase to ensure you have the most up-to-date information.
Thank you for choosing Ayebea’s Sankofa Marketplace. We appreciate your business and look forward to serving you with quality products and exceptional service.
